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BS EN 17161:2019

BS EN 17161:2019

$198.66

Design for All. Accessibility following a Design for All approach in products, goods and services. Extending the range of users

Published By Publication Date Number of Pages
BSI 2019 56
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This document specifies requirements that enable an organization to design, develop and provide products, goods and services so that they can be accessed, understood and used by the widest range of users, including persons with disabilities. This document specifies requirements and recommendations that enables an organization to extend their range of users by identifying diverse needs, characteristics, capabilities, and preferences, by directly or indirectly involving users, and by using knowledge about accessibility in its procedures and processes. This document specifies requirements that can enable an organization to meet applicable statutory and regulatory requirements as related to the accessibility of its products, goods and services. The requirements set out in this document are generic and are intended to be applicable to all relevant parts of all organisations, regardless of type, size or products, goods and services provided. This document promotes accessibility following a Design for All approach in mainstream products goods and services and interoperability of these with assistive technologies. This document does not provide technical design specifications and does not imply uniformity in design or functionality of products, goods and services.

PDF Catalog

PDF Pages PDF Title
2 undefined
11 1 Scope
2 Normative references
3 Terms and definitions
14 4 Context of the organization – Design for All approach
4.1 Accessibility following a Design for All approach
4.2 Understanding the organization and its context
16 4.3 Understanding the needs and expectations of interested parties
4.4 Determining the scope of the Design for All approach within the organization
4.5 Integration with established process systems
17 5 Leadership
5.1 Leadership and commitment
18 5.2 Policy
19 5.3 Organisational roles, responsibilities and authorities
6 Planning
6.1 Actions to address risks and opportunities
20 6.2 Design for All approach objectives and planning to achieve them
6.3 Planning for changes
21 7 Support
7.1 Resources
7.2 Competence
22 7.3 Awareness
7.4 Communication
7.5 Documented information
23 8 Operation
8.1 Operation planning and control
8.2 Design and development of products and services
8.2.1 Planning to extend the range of users
8.2.2 Identifying the intended users
8.2.2.1 Establishing users and non-users
24 8.2.2.2 Specifying the intended users
8.2.2.3 Identifying the needs, characteristics and capabilities of the intended users
8.2.3 Requirements to extend the range of users
25 8.2.4 Realization
8.2.4.1 Developing solutions
8.2.4.2 Approaches to design solutions to achieve accessibility outcomes
26 8.2.5 Evaluation
8.3 User involvement
27 8.4 End-to-end chain in relation to accessibility
28 8.5 Control of and communication with external suppliers
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.1.1 General
29 9.1.2 User feedback
9.1.3 Analysis and evaluation
30 9.2 Internal audit
9.3 Management
31 10 Improvement
32 Annex A (informative)Accessibility, Design for All approach and Human Rights
A.1 Introduction
A.2 The core mind-set of the Design for All approach
A.3 Human Rights and Design for All approach
33 A.4 Sustainable development with a Design for All approach
A.5 Access, understand and use
34 A.6 Examples of Design for All approaches
35 Annex B (informative)User involvement
B.1 Introduction
B.2 Benefits of involving users
B.3 Identifying and understanding current and potential users
B.3.1 Potential users
36 B.3.2 Demographic statistics
B.4 Planning and performing user involvement
B.4.1 General
37 B.4.2 Schedule for user involvement
B.4.3 Arrangements
B.4.4 User feedback and market surveys
38 B.4.5 Ethics of user involvement
B.4.6 End-to-end documentation
39 Annex C (informative)Design activities within projects
C.1 Introduction
C.2 Activities and their inputs
41 C.3 User input to activities
42 C.4 Understand and identify the users and the context of use (8.2.2)
C.4.1 Scoping
C.4.2 The importance of users (8.3)
C.4.3 User groups (8.2.2)
C.5 Requirements specification (8.2.3)
43 C.6 Produce solutions to meet the user requirements (8.2.4)
C.6.1 High level approach
C.6.2 Developing the solution
44 C.6.3 Detailed design decisions
C.6.4 Evaluation as design progresses
C.6.5 Iteration
C.7 Evaluation (8.2.5)
C.7.1 Evaluation from the earliest stages
C.7.2 Focus on evaluation from the user’s perspective
C.7.3 Iteration and feedback
45 C.7.4 Conformity assessment
46 Annex D (informative)List of requirements
D.1 Introduction
D.2 List: requirements
51 D.3 List: documented information
53 Annex E (informative)Non exhaustive list of standards and guidance relevant to ‘Accessibility following a Design for All approach in products, goods and services’
E.1 Introduction
E.2 Standards and guidance

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BS EN 17161:2019
$198.66