{"id":435474,"date":"2024-10-20T07:49:52","date_gmt":"2024-10-20T07:49:52","guid":{"rendered":"https:\/\/pdfstandards.shop\/product\/uncategorized\/bs-iso-116202023-tc\/"},"modified":"2024-10-26T14:49:53","modified_gmt":"2024-10-26T14:49:53","slug":"bs-iso-116202023-tc","status":"publish","type":"product","link":"https:\/\/pdfstandards.shop\/product\/publishers\/bsi\/bs-iso-116202023-tc\/","title":{"rendered":"BS ISO 11620:2023 – TC"},"content":{"rendered":"
PDF Pages<\/th>\n | PDF Title<\/th>\n<\/tr>\n | ||||||
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184<\/td>\n | National foreword <\/td>\n<\/tr>\n | ||||||
188<\/td>\n | Foreword <\/td>\n<\/tr>\n | ||||||
189<\/td>\n | Introduction <\/td>\n<\/tr>\n | ||||||
191<\/td>\n | 1 Scope 2 Normative references 3 Terms and definitions <\/td>\n<\/tr>\n | ||||||
204<\/td>\n | 4 Performance measurement 4.1 Quality management <\/td>\n<\/tr>\n | ||||||
205<\/td>\n | 4.2 Performance measurement in quality management 4.3 Use of performance indicators 4.3.1 General 4.3.2 Objectives of performance indicators <\/td>\n<\/tr>\n | ||||||
206<\/td>\n | 4.3.3 Selection of performance indicators 4.3.4 Limitations of performance measurement <\/td>\n<\/tr>\n | ||||||
207<\/td>\n | 4.4 Performance measurement versus impact assessment 4.4.1 Objectives of the two approaches <\/td>\n<\/tr>\n | ||||||
208<\/td>\n | 4.4.2 Methods of the two approaches <\/td>\n<\/tr>\n | ||||||
209<\/td>\n | 4.4.3 Possible \u201cimpact indicators\u201d 5 Performance indicators in this document 5.1 General <\/td>\n<\/tr>\n | ||||||
210<\/td>\n | 5.2 Criteria for performance indicators <\/td>\n<\/tr>\n | ||||||
211<\/td>\n | 5.3 Descriptive framework 5.3.1 General 5.3.2 Balanced Scorecard approach <\/td>\n<\/tr>\n | ||||||
212<\/td>\n | 5.3.3 Indicator presentation <\/td>\n<\/tr>\n | ||||||
213<\/td>\n | 6 List of performance indicators for libraries <\/td>\n<\/tr>\n | ||||||
218<\/td>\n | Annex A (informative) Description of performance indicators <\/td>\n<\/tr>\n | ||||||
321<\/td>\n | Bibliography <\/td>\n<\/tr>\n<\/table>\n","protected":false},"excerpt":{"rendered":" Tracked Changes. Information and documentation. Library performance indicators<\/b><\/p>\n |