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BS ISO 44001:2017

BS ISO 44001:2017

$215.11

Collaborative business relationship management systems. Requirements and framework

Published By Publication Date Number of Pages
BSI 2017 74
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PDF Catalog

PDF Pages PDF Title
8 Foreword
9 Introduction
11 1 Scope
2 Normative references
3 Terms and definitions
15 4 Context of the organization
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of stakeholders
4.3 Determining the scope of the collaborative business relationship management system
16 4.4 Collaborative business relationship management system
4.5 Creation of value
5 Leadership
5.1 Leadership and commitment
17 5.2 Policy
5.3 Organization roles, responsibilities and authorities
5.3.1 Top management
5.3.2 Establishment of an organizational governance structure
18 5.3.3 Senior executive responsible
6 Planning
6.1 Actions to address risks and opportunities
6.2 Collaborative business relationship objectives and planning to achieve them
19 6.3 Identification and prioritization of collaborative business relationships
6.3.1 General
6.3.2 Identification of opportunities for collaboration
20 7 Support
7.1 Resources
7.2 Competence and behaviour
7.3 Awareness
7.4 Communication
21 7.5 Documented information
7.5.1 General
7.5.2 Creating and updating
7.5.3 Control of documented information
7.5.4 Record of collaborative competencies
22 7.5.5 Corporate RMP
8 Operation
8.1 Operational planning and control
8.2 Operational awareness (Stage 1)
8.2.1 General
23 8.2.2 Duties of SER
8.2.3 Application and validation of operational governance structure
8.2.4 Identification of operational objectives and value
24 8.2.5 Establishment of value analysis process
8.2.6 Identification and prioritization of collaborative business relationships
8.2.7 Development of competencies and behaviour
8.2.8 Initial risk assessment
8.2.9 Establishment of the RMP
25 8.3 Knowledge (Stage 2)
8.3.1 General
8.3.2 Strategy and business case
27 8.3.3 Identification of key individuals’ competence and behaviour
8.3.4 Knowledge management
8.3.5 Supply chain and extended enterprise risks and opportunities
8.3.6 Implementation of risk management process
28 8.3.7 Evaluation of the business case
8.3.8 Incorporation of knowledge into the RMP
29 8.4 Internal assessment (Stage 3)
8.4.1 General
8.4.2 Capability and environment for collaboration
8.4.3 Assessment of strengths and weaknesses
30 8.4.4 Assessment of collaborative profile
8.4.5 Appointment of collaborative leadership
8.4.6 Definition of partner selection criteria
8.4.7 Implementation of the RMP
31 8.5 Partner selection (Stage 4)
8.5.1 General
8.5.2 Nomination of potential collaborative partners
8.5.3 Partner evaluation and selection
32 8.5.4 Development of engagement and negotiation strategy for collaboration
8.5.5 Initial engagement with potential partners
8.5.6 Assessment of joint objectives
8.5.7 Assessment of joint exit strategy
8.5.8 Selection of preferred partners
8.5.9 Initiation of joint RMP
8.6 Working together (Stage 5)
8.6.1 General
33 8.6.2 Establishment of the joint governance structure
35 8.6.3 Joint knowledge management process
8.6.4 Establish joint risk management process
36 8.6.5 Operational process and systems review
8.6.6 Measurement of delivery and performance
8.6.7 Improvement of organizational collaborative competence
8.6.8 Establishment of a joint issue resolution process
37 8.6.9 Establishment of a joint exit strategy
8.6.10 Agreements or contracting arrangements
38 8.6.11 Establishment and Implementation of the joint RMP
8.7 Value creation (Stage 6)
8.7.1 General
39 8.7.2 Establishment of the value creation process
8.7.3 Identification of improvement and setting of targets
8.7.4 Use of learning from experience
8.7.5 Updating of the joint RMP
8.8 Staying together (Stage 7)
8.8.1 General
40 8.8.2 Oversight by the SERs
8.8.3 Management of the joint relationship
41 8.8.4 Implementation of monitoring of behaviour and trust indicators
8.8.5 Continual value creation
8.8.6 Delivery of joint objectives
8.8.7 Analysis of results
8.8.8 Issue resolution
42 8.8.9 Maintenance of the joint exit strategy
8.8.10 Maintenance of the joint RMP
8.9 Exit strategy activation (Stage 8)
8.9.1 General
43 8.9.2 Initiation of disengagement
8.9.3 Business continuity
8.9.4 Evaluation of the relationship
8.9.5 Future opportunities
8.9.6 Review and updating of the RMPs
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.1.1 General
44 9.1.2 Exit evaluation
9.2 Internal audit
9.3 Management review
45 10 Improvement
10.1 Nonconformity and corrective action
10.2 Continual improvement
46 Annex A (informative) Assessment checklist
50 Annex B (informative) Relationship management plan
53 Annex C (informative) Competencies and collaborative behaviour
55 Annex D (informative) Relationship maturity matrix
58 Annex E (informative) Exit strategy
60 Annex F (informative) Description of business relationship types
62 Annex G (informative) Application guidance
70 Bibliography

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BS ISO 44001:2017
$215.11