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BS ISO 26000:2010 + IWA 26:2017:2019 Edition

$211.00

Guidance on social responsibility. Using ISO 26000:2010 in management systems

Published By Publication Date Number of Pages
BSI 2019 148
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PDF Catalog

PDF Pages PDF Title
2 Blank Page
15 Scope
16 Terms and definitions
19 Understanding social responsibility
The social responsibility of organizations: Historical backg
Recent trends in social responsibility
20 Characteristics of social responsibility
General
The expectations of society
21 The role of stakeholders in social responsibility
Integrating social responsibility
23 Relationship between social responsibility and sustainable d
The state and social responsibility
24 Principles of social responsibility
General
Accountability
Transparency
25 Ethical behaviour
26 Respect for stakeholder interests
Respect for the rule of law
27 Respect for international norms of behaviour
Respect for human rights
28 Recognizing social responsibility and engaging stakeholders
General
Recognizing social responsibility
Impacts, interests and expectations
29 Recognizing the core subjects and relevant issues of social
30 Social responsibility and an organization’s sphere of influe
Stakeholder identification and engagement
General
31 Stakeholder identification
32 Stakeholder engagement
33 Guidance on social responsibility core subjects
General
35 Organizational governance
Overview of organizational governance
Organizations and organizational governance
Organizational governance and social responsibility
36 Principles and considerations
Decision-making processes and structures
Description of the issue
Related actions and expectations
37 Human rights
Overview of human rights
Organizations and human rights
38 Human rights and social responsibility
Principles and considerations
Principles
Considerations
39 Human rights issue 1: Due diligence
Description of the issue
Related actions and expectations
Human rights issue 2: Human rights risk situations
Description of the issue
40 Related actions and expectations
Human rights issue 3: Avoidance of complicity
Description of the issue
Related actions and expectations
41 Human rights issue 4: Resolving grievances
Description of the issue
Related actions and expectations
42 Human rights issue 5: Discrimination and vulnerable groups
Description of the issue
Related actions and expectations
44 Human rights issue 6: Civil and political rights
Description of the issue
Related actions and expectations
Human rights issue 7: Economic, social and cultural rights
Description of the issue
Related actions and expectations
45 Human rights issue 8: Fundamental principles and rights at w
General
Description of the issue
Related actions and expectations
47 Labour practices
Overview of labour practices
Organizations and labour practices
48 Labour practices and social responsibility
Principles and considerations
Principles
Considerations
Labour practices issue 1: Employment and employment relation
Description of the issue
49 Related actions and expectations
50 Labour practices issue 2: Conditions of work and social prot
Description of the issue
Related actions and expectations
51 Labour practices issue 3: Social dialogue
Description of the issue
52 Related actions and expectations
Labour practices issue 4: Health and safety at work
Description of the issue
53 Related actions and expectations
54 Labour practices issue 5: Human development and training in
Description of the issue
Related actions and expectations
The environment
Overview of the environment
Organizations and the environment
55 The environment and social responsibility
Principles and considerations
Principles
56 Considerations
Environmental issue 1: Prevention of pollution
Description of the issue
57 Related actions and expectations
58 Environmental issue 2: Sustainable resource use
Description of the issue
Related actions and expectations
59 Environmental issue 3: Climate change mitigation and adaptat
Description of the issue
Related actions and expectations
Climate change mitigation
60 Climate change adaptation
Environmental issue 4: Protection of the environment, biodiv
Description of the issue
61 Related actions and expectations
62 Fair operating practices
Overview of fair operating practices
Organizations and fair operating practices
Fair operating practices and social responsibility
Principles and considerations
Fair operating practices issue 1: Anti-corruption
Description of the issue
Related actions and expectations
63 Fair operating practices issue 2: Responsible political invo
Description of the issue
Related actions and expectations
Fair operating practices issue 3: Fair competition
Description of the issue
64 Related actions and expectations
Fair operating practices issue 4: Promoting social responsib
Description of the issue
Related actions and expectations
65 Fair operating practices issue 5: Respect for property right
Description of the issue
Related actions and expectations
Consumer issues
Overview of consumer issues
Organizations and consumer issues
66 Consumer issues and social responsibility
Principles and considerations
Principles
67 Considerations
Consumer issue 1: Fair marketing, factual and unbiased infor
Description of the issue
68 Related actions and expectations
69 Consumer issue 2: Protecting consumers’ health and safety
Description of the issue
Related actions and expectations
70 Consumer issue 3: Sustainable consumption
Description of the issue
Related actions and expectations
71 Consumer issue 4: Consumer service, support, and complaint a
Description of the issue
Related actions and expectations
72 Consumer issue 5: Consumer data protection and privacy
Description of the issue
Related actions and expectations
73 Consumer issue 6: Access to essential services
Description of the issue
Related actions and expectations
Consumer issue 7: Education and awareness
Description of the issue
74 Related actions and expectations
Community involvement and development
Overview of community involvement and development
75 Principles and considerations
Principles
Considerations
77 Community involvement and development issue 1: Community inv
Description of the issue
78 Related actions and expectations
Community involvement and development issue 2: Education and
Description of the issue
Related actions and expectations
79 Community involvement and development issue 3: Employment cr
Description of the issue
Related actions and expectations
Community involvement and development issue 4: Technology de
Description of the issue
80 Related actions and expectations
Community involvement and development issue 5: Wealth and in
Description of the issue
Related actions and expectations
81 Community involvement and development issue 6: Health
Description of the issue
82 Related actions and expectations
Community involvement and development issue 7: Social invest
Description of the issue
Related actions and expectations
83 Guidance on integrating social responsibility throughout an
General
The relationship of an organization’s characteristics to soc
84 Understanding the social responsibility of an organization
Due diligence
85 Determining relevance and significance of core subjects and
Determining relevance
86 Determining significance
An organization’s sphere of influence
Assessing an organization’s sphere of influence
Exercising influence
87 Establishing priorities for addressing issues
88 Practices for integrating social responsibility throughout a
Raising awareness and building competency for social respons
Setting the direction of an organization for social responsi
89 Building social responsibility into an organization’s govern
90 Communication on social responsibility
The role of communication in social responsibility
Characteristics of information relating to social responsibi
91 Types of communication on social responsibility
92 Stakeholder dialogue on communication about social responsib
Enhancing credibility regarding social responsibility
Methods of enhancing credibility
93 Enhancing the credibility of reports and claims about social
Resolving conflicts or disagreements between an organization
94 Reviewing and improving an organization’s actions and practi
General
Monitoring activities on social responsibility
95 Reviewing an organization’s progress and performance on soci
Enhancing the reliability of data and information collection
96 Improving performance
Voluntary initiatives for social responsibility
General
Voluntary nature of participation
97 Considerations
98 Notes on Annex A
124 Foreword
125 Introduction
127 1 Scope
2 Normative references
3 Terms and definitions
130 4 Guidance on MSS for users of ISO 26000:2010
133 5 Guidance on ISO 26000:2010 for users of MSS
135 6 Integrated management systems and ISO 26000:2010
137 Annex A (informative) Main linkages between ISO 26000:2010 and the HLS for MSS
141 Annex B (informative) Main linkages between the HLS for MSS and ISO 26000:2010
145 Annex C (informative) Workshop contributors
147 Bibliography
BS ISO 26000:2010 + IWA 26:2017
$211.00