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BS ISO 21001:2018+A1:2024

BS ISO 21001:2018+A1:2024

$215.11

Educational organizations. Management systems for educational organizations. Requirements with guidance for use

Published By Publication Date Number of Pages
BSI 2024 76
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PDF Catalog

PDF Pages PDF Title
2 undefined
7 Foreword
8 Introduction
13 1 Scope
2 Normative references
3 Terms and definitions
19 4 Context of the organization
4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of interested parties
20 4.3 Determining the scope of the management system for educational organizations
4.4 Management system for educational organizations (EOMS)
21 5 Leadership
5.1 Leadership and commitment
5.1.1 General
5.1.2 Focus on learners and other beneficiaries
22 5.1.3 Additional requirements for special needs education
5.2 Policy
5.2.1 Developing the policy
5.2.2 Communicating the policy
5.3 Organizational roles, responsibilities and authorities
23 6 Planning
6.1 Actions to address risks and opportunities
24 6.2 Educational organization objectives and planning to achieve them
6.3 Planning of changes
25 7 Support
7.1 Resources
7.1.1 General
7.1.2 Human resources
7.1.3 Facilities
26 7.1.4 Environment for the operation of educational processes
7.1.5 Monitoring and measuring resources
27 7.1.6 Organizational knowledge
28 7.2 Competence
7.2.1 General
7.2.2 Additional requirements for special needs education
7.3 Awareness
29 7.4 Communication
7.4.1 General
7.4.2 Communication purposes
7.4.3 Communication arrangements
30 7.5 Documented information
7.5.1 General
7.5.2 Creating and updating
7.5.3 Control of documented information
31 8 Operation
8.1 Operational planning and control
8.1.1 General
32 8.1.2 Specific operational planning and control of educational products and services
8.1.3 Additional requirements for special needs education
8.2 Requirements for the educational products and services
8.2.1 Determining the requirements for the educational products and services
33 8.2.2 Communicating the requirements for the educational products and services
8.2.3 Changes to requirements for the educational products and services
8.3 Design and development of the educational products and services
8.3.1 General
34 8.3.2 Design and development planning
8.3.3 Design and development inputs
8.3.4 Design and development controls
36 8.3.5 Design and development outputs
8.3.6 Design and development changes
8.4 Control of externally provided processes, products and services
8.4.1 General
37 8.4.2 Type and extent of control
8.4.3 Information for external providers
38 8.5 Delivery of the educational products and services
8.5.1 Control of delivery of the educational products and services
40 8.5.2 Identification and traceability
41 8.5.3 Property belonging to interested parties
8.5.4 Preservation
8.5.5 Protection and transparency of learners’ data
8.5.6 Control of changes in the educational products and services
8.6 Release of the educational products and services
42 8.7 Control of the educational nonconforming outputs
9 Performance evaluation
9.1 Monitoring, measurement, analysis and evaluation
9.1.1 General
43 9.1.2 Satisfaction of learners, other beneficiaries and staff
9.1.3 Other monitoring and measuring needs
44 9.1.4 Methods for monitoring, measurement, analysis and evaluation
9.1.5 Analysis and evaluation
45 9.2 Internal audit
9.3 Management review
9.3.1 General
9.3.2 Management review inputs
46 9.3.3 Management review outputs
10 Improvement
10.1 Nonconformity and corrective action
47 10.2 Continual improvement
10.3 Opportunities for improvement
48 Annex A (normative) Additional requirements for early childhood education
51 Annex B (informative) Principles for an EOMS
61 Annex C (informative) Classification of interested parties in educational organizations
63 Annex D (informative) Guidelines for communication with interested parties
68 Annex E (informative) Processes, measures and tools in educational organizations
71 Annex F (informative) Example of mapping to regional standards
74 Annex G (informative) Health and safety considerations for educational organizations
75 Bibliography

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BS ISO 21001:2018+A1:2024
$215.11