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BS ISO 12812-1:2017

$189.07

Core banking. Mobile financial services – General framework

Published By Publication Date Number of Pages
BSI 2017 46
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This document defines the general framework of mobile financial services (payment and banking services involving a mobile device), with a focus on:

  1. a set of definitions commonly agreed by the international financial industry;

  2. the opportunities offered by mobile devices for the development of such services;

  3. the promotion of an environment that reduces or minimizes obstacles for mobile financial service providers who wish to provide a sustainable and reliable service to a wide range of customers (persons and businesses), while ensuring that customers’ interests are protected;

  4. the different types of mobile financial services accessed through a mobile device including mobile proximate payments, mobile remote payments and mobile banking, which are detailed in other parts of ISO 12812 ;

  5. the mobile financial services supporting technologies;

  6. the stakeholders involved in the mobile payment ecosystems.

This document includes the following informative annexes:

  • an overview of other standardization initiatives in mobile financial services (Annex A);

  • a description of possible mobile payment business models (Annex B);

  • a description of typical payment instruments which may be used (Annex C).

PDF Catalog

PDF Pages PDF Title
7 Foreword
8 Introduction
11 1 Scope
2 Normative references
3 Terms and definitions
18 4 Abbreviated terms
19 5 Concept of interoperability
5.1 General
5.2 Concept of interoperability for payments: the business layer
5.3 Concept of interoperability for payments: the technical layer
5.4 Interoperability objectives
20 6 Relationships between customers and MFSPs
6.1 General
6.2 Legal status of the customer
6.3 Role played by the customer
21 6.4 Contractual relationship between the customer and the institution
6.5 Choice of wording for ISO 12812 (all parts)
7 Rationale for ISO 12812 (all parts)
7.1 General
7.2 Environment description
7.2.1 General
22 7.2.2 Increased dematerialization of financial services
7.2.3 Increased use of financial services
7.2.4 Increased cross-border payments
7.2.5 Remote management of applications
7.2.6 Enhanced proximate functionalities
23 7.2.7 Enhanced multi-application environment
7.3 Standardization challenges
7.3.1 General
7.3.2 Adaptation of mobile financial services to a fast evolving technology
7.3.3 Complexity of ecosystems
7.3.4 Complexity of regulatory systems
7.3.5 Consumer expectation for accessing all services using the same device
24 7.3.6 Risk management in the mobile environment
7.3.7 Certification programs
7.3.8 Role of the mobile device
8 Mobile payments
8.1 General payment functions
8.1.1 General
8.1.2 Payment service issuance
8.1.3 Payment service activation
25 8.1.4 Payment service selection by the payer
8.1.5 Application selection by the POI or the payment gateway
8.1.6 Application data retrieval
8.1.7 Customer identification
8.1.8 Payer authentication
8.1.9 Application authentication
8.1.10 Payer authorization/confirmation
8.1.11 Transaction data authentication
8.1.12 MFSP authorization
26 8.1.13 Completion of the transaction
8.1.14 Clearing and settlement
8.1.15 End of service
8.2 Mobile proximate payment
8.2.1 General
8.2.2 Mobile contactless payment
27 8.2.3 Mobile proximate payment based on bar code
8.3 Mobile remote payment
8.3.1 General
8.3.2 Payment to businesses
28 8.3.3 Payment to persons
29 9 Mobile banking
9.1 General
9.2 General mobile banking functions
9.2.1 General
9.2.2 Enrolment
30 9.2.3 Customer profile management
9.2.4 Banking service issuance
9.2.5 Customer identification
9.2.6 Customer authentication
9.2.7 Customer authorization/confirmation
9.2.8 Transaction data authentication
9.2.9 Financial institution authorization
9.2.10 Completion of the banking operation
9.2.11 End of service
9.3 Channels for mobile banking
9.3.1 General
31 9.3.2 Mobile Internet browser
9.3.3 Mobile application
9.3.4 Short Messaging Service (SMS)
10 Mobile financial services supporting technologies
10.1 Mobile device
32 10.2 Mobile communication
10.3 Mobile device local interface
10.4 Applications
10.5 Mobile wallet
33 10.6 Secure element
34 10.7 User interface
10.8 Trusted execution environment
10.9 Secured server
35 10.10 Service management
11 Stakeholders involved in the mobile payment ecosystems
36 12 Implementations of ISO 12812 (all parts)
37 Annex A (informative) Organizations involved in mobile standardization and guidance
38 Annex B (informative) Mobile payment ecosystems and related business models for MFSPs
40 Annex C (informative) Payment instruments
43 Bibliography
BS ISO 12812-1:2017
$189.07