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BS EN ISO 10075-2:2024

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Ergonomic principles related to mental workload – Design principles

Published By Publication Date Number of Pages
BSI 2024 34
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This document gives guidance on design principles and on design of work systems, including task and equipment design (comprising robotics and intelligent autonomous systems) and design of the workplace, as well as working conditions with the inclusion of social and organisational factors, emphasising mental workload and its effects as specified in ISO 10075-1. It applies to the design of work and use of human capacities, with the intention of providing optimal working conditions with respect to health and safety, well-being, performance and effectiveness, preventing overload as well as underload, in order to avoid impairing effects and fostering the facilitating effects described in ISO 10075-1. This document includes the design of technical, organisational and social factors only and does not apply to problems of selection or training. This document does not address problems of measurement of mental workload or its effects. This document refers to all kinds of human work activities (see ISO 10075-1), not only to those which can be described as cognitive or mental tasks in a restricted sense but also to those with a primarily physical workload. This document is applicable to all those engaged in the design and use of work systems, for example system and equipment designers, employers and workers and their representatives, where they exist. This document is applicable to the design of new work systems as well as to the redesign of existing ones undergoing substantial revision.

PDF Catalog

PDF Pages PDF Title
2 undefined
10 4.1 General principles
11 4.2 Design principles in relation to work organisation
4.2.1 Perform system design reviews and include prospective risk assessment
4.2.2 Individuals’ and team work-related objectives
12 4.2.3 Extended reachability
4.2.4 Flexibility in time allocation
13 4.2.5 Definition of work-related services
4.2.6 Duration of working hours
4.2.7 Time off between successive work days or shifts
14 4.2.8 Time of day
15 4.2.9 Shift work
4.2.10 Breaks and rest pauses
4.3 Design principles in relation to working tasks
4.3.1 Operating strategies
16 4.3.2 Continuous time constraints
4.3.3 Flexibility of decision-making
17 4.3.4 Ambiguity of task goals
4.3.5 Complexity of task requirements
18 4.3.6 Time sharing
4.3.7 Dimensionality of motor performance
19 4.3.8 Mental models
4.3.9 Parallel versus serial processing
4.3.10 Decision support
20 4.3.11 Sustained attention
4.4 Design principles in relation to job
4.4.1 Social interaction
21 4.4.2 Dependencies on others’ task performance
4.4.3 Identical task requirements
22 4.4.4 Confidential communication
4.4.5 Changes in task-related activities with different demands or types of mental workload
4.5 Design principles in relation to work equipment and interfaces
4.5.1 Design the socio-technical system transparent for the user
23 4.5.2 Re-evaluate after adopting an assistance system to an existing system
4.5.3 Time lag
4.5.4 Adequacy of information
24 4.5.5 Ambiguity of information
4.5.6 Signal discriminability
4.5.7 Redundancy
25 4.5.8 Compatibility
26 4.5.9 Accuracy of information processing
4.5.10 Controllability
4.5.11 Control dynamics
27 4.5.12 Tracking requirements
4.5.13 Error tolerance
4.5.14 Adjust system design
28 4.5.15 Anticipate shifts in operating states and potential consequences
4.5.16 Coupling in human-machine arrangements
29 4.5.17 Adaptable and adaptive human–automation interaction
BS EN ISO 10075-2:2024
$167.15