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BS EN 9136:2018

BS EN 9136:2018

$198.66

Aerospace series. Root cause analysis and problem solving (9S Methodology)

Published By Publication Date Number of Pages
BSI 2018 60
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1.1 General The objective of any organization, as part of continual improvement, is to reduce the number of issues (i.e. undesirable conditions, defects, failures) and to minimize their impact on quality, delivery performance, and cost. This includes having processes in place to detect and eradicate significant and recurrent issues, which implies having well identified problems, a common understanding of their impact and associated root causes, and having defined and implemented adequate actions so that these problems, including similar issues will not happen again. 1.2 Purpose Propose a methodology to improve the way escapes and issues are managed, including communication between all parties [e.g. engineering, Materials Review Board (MRB), manufacturing, manufacturing engineering, supplier, customer] to reduce their impact, contain them as far upstream as possible, and prevent recurrence (i.e. ensure the right measures are taken at the right location and at the right time).

PDF Catalog

PDF Pages PDF Title
2 undefined
6 Rationale
Foreword
7 Introduction
8 1 Scope
1.1 General
1.2 Purpose
2 Normative references
3 Terms and definitions
11 4 General Process
4.1 Basic Principles
4.1.1 Cultural Change
12 4.1.2 Effective Communication
4.2 When to Apply a Structured Root Cause Analysis and Problem Solving Process
14 4.3 Process Step Description
16 5 Process Steps
5.1 Step 0 – Start Immediate Containment Actions
18 5.2 Step 1 – Build the Team
20 5.3 Step 2 – Define Problem
22 5.4 Step 3 – Complete and Optimize Containment Actions
23 5.5 Step 4 – Identify Root Cause(s)
25 5.6 Step 5 – Define and Select Permanent Corrective Actions
26 5.7 Step 6 – Implement Permanent Corrective Action and Check Effectiveness
28 5.8 Step 7 – Standardize and Transfer the Knowledge Across Business
29 5.9 Step 8 – Recognize and Close the Team
31 6 Information and documentation
6.1 Information data definition and documentation
32 6.2 Forms
6.3 Control of records
33 Annex A (informative)Acronym log
34 Annex B (informative)Information data definition
50 Annex C (informative)Form examples

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BS EN 9136:2018
$198.66